Privacy Policy.

ByStackd (“we”, “us”, “our”) operates bystackd.com. This Privacy Policy explains how we collect, use, and protect information when you visit our Site or use our services. By using this Site, you consent to the practices described in this policy.

Information you provide directly:

• Name and email address when you submit our contact form
• Name, email, business name, and phone number when you make a purchase through Stripe
• Any additional information you voluntarily include in contact form messages

Information collected automatically:

• IP address and general location data
• Browser type and device information
• Pages visited, time spent on pages, and referring URLs
• This information is collected via Google Analytics and Cloudflare’s standard web analytics

Payment information:

We do not collect or store any payment card details. All payment processing is handled entirely by Stripe. Please review Stripe’s Privacy Policy at stripe.com/privacy for details on how they handle your payment data.

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Process and fulfill your service purchases
• Send you transactional emails related to your purchase (confirmation, project updates, invoices)
• Send you Care Plan billing notifications via Stripe
• Analyze Site traffic and usage to improve our content and services via Google Analytics
• Comply with legal obligations

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

We use the following third party services which may process your data as part of delivering our services:

Stripe — payment processing and subscription management. Privacy policy: stripe.com/privacy

Resend — transactional email delivery. We use Resend to send confirmation and notification emails. Privacy policy: resend.com/legal/privacy-policy

Google Analytics — website traffic analysis. Google Analytics uses cookies to collect anonymized usage data. Privacy policy: policies.google.com/privacy

Cloudflare — website hosting, DNS management, and email routing. Privacy policy: cloudflare.com/privacypolicy

Web3Forms — contact form submission processing. Privacy policy: web3forms.com/privacy

Each of these services has their own privacy policy governing how they handle data. We encourage you to review them.

This Site uses cookies — small text files stored on your device — to improve your experience and analyze traffic. Specifically:

• Google Analytics cookies — track anonymized visitor behavior such as pages visited and session duration. These do not identify you personally.
• Cloudflare cookies — used for security and performance optimization.

You can disable cookies in your browser settings at any time. Disabling cookies may affect some Site functionality. We do not use cookies for advertising or tracking across other websites.

We retain contact form submissions and purchase records for up to 3 years for business and legal purposes. Payment records are retained by Stripe per their own data retention policies.

You may request deletion of your personal data at any time by contacting us at [email protected]. We will respond within 30 days.

We take reasonable technical and organizational measures to protect your personal information. These include:

• HTTPS encryption on all Site pages via Cloudflare
• Payment processing entirely handled by Stripe’s PCI DSS Level 1 certified infrastructure
• Limited access to personal data on a need-to-know basis

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

ByStackd
[email protected]
Arlington Heights, Illinois